At Argaman Plastic Surgeries Mexico, we are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.argamanplasticsurgeriesmexico.com, use our services, or contact our clinic.
By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms, please do not use our services.
1. Information We Collect
We collect several types of information to provide you with the best possible care and service:
Personal Information
- Full name, date of birth, and gender
- Contact details (email, phone number, mailing address)
- Nationality and preferred language
- Travel information and passport details (for international patients)
Medical Information
- Medical history, current medications, and allergies
- Previous surgical procedures and cosmetic treatments
- Photographs submitted for pre-consultation evaluation
- Lab results, imaging, and medical assessments
Technical Information
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Medical evaluation: To assess your suitability for procedures and provide personalized treatment plans
- Communication: To respond to inquiries, schedule consultations, and provide post-operative care
- Service improvement: To enhance our website, services, and patient experience
- Legal compliance: To comply with applicable laws and regulations, including medical record-keeping requirements
- Marketing: With your consent, to send newsletters and information about our services
3. Sharing Your Information
We treat your information with the strictest confidentiality. We do not sell your personal data to third parties. We may share your information only in the following circumstances:
- With our medical team: Surgeons, anesthesiologists, nurses, and coordinators directly involved in your care
- With service providers: Hospital partners, hotel accommodations, and transportation services, strictly as necessary for your treatment package
- With legal authorities: When required by law, court order, or to protect our legal rights
- With your explicit consent: For any other purpose, only after obtaining your permission
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure storage of medical records in compliance with HIPAA and Mexican NOM-024-SSA3-2010
- Restricted access to authorized personnel only
- Regular security audits and staff training
Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Your Rights
Under applicable data protection laws (including GDPR for European patients and Mexico's Federal Law on Protection of Personal Data), you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your data, subject to legal retention requirements for medical records
- Restriction: Request limitation of how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain types of processing, including marketing communications
- Withdraw consent: Revoke your consent at any time, without affecting prior lawful processing
To exercise any of these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Deliver relevant content and marketing (with your consent)
You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Medical records: Retained for a minimum of 5 years after your last treatment, as required by Mexican law
- Inquiry data: Retained for up to 2 years if no treatment is scheduled
- Marketing data: Retained until you withdraw consent
8. International Data Transfers
As we welcome international patients, your information may be transferred to and processed in Mexico. We ensure that any international transfer complies with applicable data protection laws, including GDPR adequacy requirements and appropriate safeguards.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +52 56 1148 8107